About Us

With over 7 years of experience, we are the catalyst helping organizations achieve their automation goals

Our mission is to enable business realize how Freshworks eco-system can help them achieve awesome customer experience & engagement. At the core of our service is developing and maintaining positive relationships with our customers by acting as trusted advisors consulting, recommending and implementing leading technology and SaaS based solutions.

With cloud-first mindset and use of emerging technology solutions at our hearts, our vision is to become Australia’s leading customer experience solution provider. We aim to achieve our vision by deploying self-service portals, pro-active customer support, omni-channel and Ai-powered chatbots.

We pride ourselves to be automation advisors and work hand-in-hand with our customers. As such, we have following core values

  • INTEGRITY
  • ACCOUNTABILITY
  • DRIVE
  • PERSERVERENCE

ZQ Consulting is the Preferred Solution Partner of Freshworks in Australia and New Zealand.

FreshWorkds certified

Free 60 minutes no obligation Consultation

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Our Customers and Partners